{"status":"success","message":"Problems list fetched successfully","data":[{"id":"13","user_id":"34","problem":"The lift in A Wing is not working, causing inconvenience to residents.","status":"","created_at":"2026-03-30 15:20:33"},{"id":"11","user_id":"34","problem":"The street light near Block B has not been working for the last 3 days, making it very dark at night.","status":"open","created_at":"2026-03-30 15:05:03"}]}